Terms & Conditions
Pricing information available upon request at firstname.lastname@example.org
A deposit of 50% is required at the start of each job.
Final payment is due upon completion of each job.
Debit and credit cards are accepted through PayPal. You do not need a PayPal account to use this feature. I will send you an email with a PayPal link and instructions to follow to make your payment that way.
I do accept cashier checks, money orders and personal checks made out to
70 Balma Lane
Petaluma, Ca. 94952
I am often asked “How long will that take?” Here’s a general idea;
100 envelopes – approximately 4 days
400 envelopes – approximately 8 days
1200 envelopes – approximately 15 days
As I said this is a GENERAL estimate and it depends on several factors, especially on how many jobs I have going at any one time. I do need to have some buffer time in my work too because while it’s art and I love it, it’s also a bit of manual work!
Rush jobs are extra. Yes, at my discretion. If I can work your job in then you
won’t be charged a rush fee, simple as that. I do want to help people out when
and if I can, and I do want them all to have beautiful calligraphy. With that said,
April – October is a very busy time of year as well as the winter holiday season. I
increase my fees about 50% depending on the size and scope of what is needed.
I use FedEx envelopes and over-night service to deliver what you need as
quickly as possible. Clients pay for all shipping.
Clients pay for all shipping to or from my studio.
I use the best shipping rates I can find and charge you ONLY for the packing materials and shipping. There is no additional time or ‘handling’ fee accrued on my part. I use FedEx for rushed over-night jobs, and UPS for most other services.
*If you live in the Napa Valley Area or Sonoma County area, we can make pick-up and drop-off arrangements.
*If you live anywhere else in the San Francisco Bay Area and beyond, regular shipping charges apply.
I do not charge a cancellation fee. Any job cancelled before 30 days of the start date I will fully refund the deposit fee.
I don’t provide deposit refunds after the negotiated start date spelled out in your contract, typically six weeks before your event date. I will fully refund the deposit for any job cancelled before the start date.
I require a signed contract before I start any job. After we have negotiated prices and discussed the size and scope of your job, I will send you a preliminary invoice and a contract to be signed and returned prior to the start date of your job. Work cannot begin until there is a signed contract.
COMMISSIONED ART RELEASE FORM
Many clients sign a release form allowing me to use images of completed work on my website or in advertising. If you do or do not want images used I have a form that I keep on file for just such purposes.
CONFIDENTIALLY / NON-DISCLOSURE AGREEMENT
Any client wishing me to sign a privacy agreement is of course welcome and entitled to privacy for their event. I am more than happy to oblige!